Welcome to the exclusive Privilege service, we hope you enjoy a pleasant stay at our Hotel.
Please be informed that the Customer Service department (rrpp.hca@h10hotels.com) will be at your disposal throughout your stay to provide information about the Privilege service, advise you on our gastronomic offer and assist you with anything you may need, to make your stay with us unbeatable
The Privilege reception hours are from 09:00h to 16:00h and the extension is (816)
We hope this guide helps you discover and enjoy our exclusive service.
Privilege Lounge available from 08:30 to 24:00 hrs with open bar, TV and internet.
La Tosca Restaurant*, à la carte restaurant (reservation required, subject to availability and contracted meal plan).
Sakura Teppanyaki Restaurant* (reservation required, subject to availability and contracted meal plan).
*Reservations can be made from our TOTEM located at the reception, or through our APP.
Privilege Area: Chill-Out Area with spectacular sea views, infinity pool and jacuzzi (adults only), sand area, Balinese beds, hammock area and special hourly details. (11:00 to 17:00 hrs)
Rooftop Area with spectacular sea views, infinity pool, sky bar, hammock area and special hourly details. Adults only. (10:00 to 17:00 hrs)
Towel change in the pool area from 10:00 to 13:30 and from 15:00 to 18:00h.
It is not allowed to hang towels on the balconies. Please note that reserving sun loungers is not permitted. If this occurs, our staff will proceed to remove towels and other personal items.
