Welcome to the exclusive service Privilege, we hope you enjoy a pleasant stay at our Hotel.
Please be informed that the Customer Service department (rrpp.hca@h10hotels.com) will be at your disposal throughout your stay to provide information about the Privilege service, advise you on our gastronomic offer, and assist you with anything you may need, to make your stay with us unbeatable.
The operating hours of the Privilege reception are from 09:00h to 16:00h and the extension is (816)
We hope this guide helps you to discover and enjoy our exclusive service.
Lounge Privilege available from 08:30 to 24:00 hrs with open bar, TV and internet.
La Tosca Restaurant*, à la carte restaurant (subject to reservation, availability and contracted board basis).
Sakura Teppanyaki Restaurant* (subject to reservation, availability and contracted board basis).
La Serata Italian Restaurant* (subject to reservation, availability and contracted board basis).
*Reservations can be made from our TOTEM located at the reception, or through our APP.
Privilege Area: Chill-Out Area with spectacular sea views, infinity pool (+12 years) and jacuzzi (adults only), sand area, Balinese beds, sun lounger area and special hourly amenities. (11:00 to 17:00 hrs).
Rooftop Area with spectacular sea views, infinity pool, sky bar, sun lounger area and special hourly amenities. (+18 years) 10:00 to 17:00 hrs.
Towel change in the pool area from 10:00 to 13:30 and from 15:00 to 18:00h.
It is not permitted to hang towels on balconies. We remind you that reserving sun loungers is not allowed. If this occurs, our staff will proceed to remove towels and other personal items.